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0;border:0;flex-shrink:0;justify-content:center;align-items:center;min-height:24px;padding:4px;display:inline-flex}.ticket-upload{flex-wrap:wrap;align-items:center;gap:.4rem;display:inline-flex}.ticket-upload>button{align-items:center;gap:.3rem;display:inline-flex}.ticket-upload [role=alert]{color:var(--danger,#b42318);font-size:.85rem}.ticket-attachment-thumbnail{background:0 0;padding:0;display:block;overflow:hidden}.ticket-attachment-thumbnail img{object-fit:contain;max-width:100%;max-height:220px;display:block}.ticket-conversation-attachment:has(.ticket-attachment-thumbnail){flex-direction:column;align-items:flex-start;display:flex}.ticket-conversation-attachment-row{flex-wrap:wrap;align-items:center;gap:6px;max-width:100%;display:inline-flex}.ticket-get-from-computer,.ticket-send-to-computer{font-size:.85rem}.ticket-file-transfer{border:1px solid var(--line);background:#fff;border-radius:6px;justify-items:start;gap:4px;max-width:100%;margin-top:8px;padding:8px 10px;display:grid}.ticket-file-transfer-head{flex-wrap:wrap;align-items:center;gap:6px;display:flex}.ticket-file-transfer-status{background:#eef2f7;border-radius:999px;padding:1px 8px;font-size:.8rem}.ticket-file-transfer.is-completed .ticket-file-transfer-status{background:#e3f4e8}.ticket-file-transfer.is-failed .ticket-file-transfer-status,.ticket-file-transfer.is-unknown .ticket-file-transfer-status,.ticket-file-transfer.is-expired .ticket-file-transfer-status{background:#fdecea}.ticket-file-transfer-path{overflow-wrap:anywhere;font-size:.8rem}.ticket-file-transfer-file{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.ticket-file-transfer-file a{align-items:center;gap:4px;display:inline-flex}.ticket-file-transfer-dialog{width:min(640px,100vw - 32px);display:none}.ticket-file-transfer-dialog[open]{gap:10px;display:grid}.ticket-file-transfer-dialog label{gap:4px;display:grid}.ticket-file-transfer-dialog label.inline{align-items:center;gap:6px;display:flex}.ticket-file-transfer-picks>div{flex-wrap:wrap;gap:6px;margin-top:6px;display:flex}.ticket-folder-browser{border:1px solid var(--line);border-radius:6px;max-height:320px;padding:8px;overflow:auto}.ticket-folder-browser-bar{flex-wrap:wrap;align-items:center;gap:6px;display:flex}.ticket-folder-browser-bar code{overflow-wrap:anywhere;flex:1}.ticket-folder-browser ul{gap:2px;margin:6px 0 0;padding:0;list-style:none;display:grid}.ticket-folder-browser li{align-items:center;gap:6px;display:flex}.ticket-folder-browser li>button:first-child{text-align:left;overflow-wrap:anywhere;background:0 0;border:0;align-items:center;gap:6px;padding:2px 4px;display:inline-flex}.agent-panel{flex-direction:column;gap:12px;font-size:13px;display:flex}.agent-head{justify-content:space-between;align-items:flex-start;gap:12px;display:flex}.agent-head h3{align-items:center;gap:8px;margin:0;font-size:16px;display:flex}.agent-head p{margin:4px 0 0}.agent-pill{color:var(--accent);white-space:nowrap;background:#eef3fb;border-radius:999px;padding:2px 8px;font-size:11px;font-weight:600}.agent-pill.wait{color:#a35a00;background:#fff4e0}.agent-pill.done{color:#0f7a4f;background:#e3f6ee}.agent-pill.fail{color:#b42318;background:#fdecea}.agent-pill.grey{color:#526173;background:#f1f4f8}.agent-stop{color:#b42318;border-color:#f1c4c0}.agent-setup{border:1px solid var(--line);background:#fafbfd;border-radius:9px;align-items:flex-start;gap:8px;margin:0;padding:10px 12px;display:flex}.agent-usage{color:var(--muted);border:1px solid var(--line);background:#fafbfd;border-radius:9px;flex-wrap:wrap;align-items:center;gap:10px;padding:8px 12px;font-size:11.5px;display:flex}.agent-usage-fill{flex:1}.agent-bar{background:var(--line);border-radius:4px;flex:0 0 90px;height:6px;overflow:hidden}.agent-bar i{background:var(--accent);height:100%;display:block}.agent-steps{flex-direction:column;gap:8px;margin:0;padding:0;list-style:none;display:flex}.agent-ask{background:var(--accent);color:#fff;white-space:pre-wrap;border-radius:12px 12px 2px;align-self:flex-end;max-width:85%;padding:9px 12px;line-height:1.45}.agent-ask small{opacity:.8;margin-bottom:2px;font-size:11px;display:block}.agent-say{border:1px solid var(--line);background:#f4f7fb;border-radius:12px 12px 12px 2px;max-width:94%;padding:2px 12px}.agent-step{grid-template-columns:24px 1fr;align-items:start;gap:10px;display:grid}.agent-icon{color:#526173;background:#f1f4f8;border-radius:50%;place-items:center;width:24px;height:24px;display:grid}.agent-icon.warn{color:#a35a00;background:#fff4e0}.agent-icon.run{background:#e8f1ff}.agent-spin{border:2px solid #b9cdf3;border-top-color:var(--accent);border-radius:50%;width:11px;height:11px;animation:.9s linear infinite agent-spin}@keyframes agent-spin{to{transform:rotate(360deg)}}@media (prefers-reduced-motion:reduce){.agent-spin{animation:none}}.agent-working{color:var(--accent);padding-top:3px}.agent-tool summary{cursor:pointer;align-items:center;gap:6px;padding-top:3px;list-style:none;display:flex}.agent-tool summary::-webkit-details-marker{display:none}.agent-tool-chevron{color:var(--muted);transition:transform .15s}.agent-tool[open] .agent-tool-chevron{transform:rotate(90deg)}.agent-tool-label{font-weight:600}.agent-tool-flag{color:#a35a00;font-size:11px}.agent-step-time{color:#8a96a6;margin-left:auto;font-size:11px}.agent-tool-detail{flex-direction:column;gap:4px;margin-top:6px;display:flex}.agent-tool-detail pre{color:#d8e3f2;white-space:pre-wrap;word-break:break-word;background:#0f1d2e;border-radius:7px;max-height:260px;margin:0;padding:8px 10px;font-size:11.5px;overflow:auto}.agent-notice{color:#5b4a2e;align-items:center;gap:6px;font-size:12px;display:flex}.agent-notice.error{color:#b42318}.agent-result{background:#f3fbf7;border:1.5px solid 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.panel-heading{align-items:start;gap:16px}.contacts .panel-heading h2{margin:0}.contacts .panel-heading p{margin:8px 0 0}.contacts-toolbar{flex-wrap:wrap;gap:8px;margin:20px 0 12px;display:flex}.contacts-toolbar input{flex:1;min-width:180px}.contacts-toolbar input,.contacts-toolbar select{width:auto;margin:0}.contact-grid{grid-template-columns:repeat(auto-fit,minmax(270px,1fr));gap:12px;margin-bottom:16px;display:grid}.contact-card{border:1px solid var(--line);border-radius:9px;min-width:0;padding:16px}.contact-card-title{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.contact-card h3{overflow-wrap:anywhere;margin:0;font-size:16px}.contact-card p{overflow-wrap:anywhere;margin:9px 0}.contact-card .badge{align-items:center;gap:4px;display:inline-flex}.contact-actions{flex-wrap:wrap;gap:8px;margin-top:18px;display:flex}.contact-actions button{overflow-wrap:anywhere;max-width:100%}.contact-dialog{border:1px solid var(--line);color:#243348;border-radius:12px;width:min(520px,100% - 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strong{font-size:24px;line-height:1}.ticket-queue-counts button[aria-pressed=true]{color:#1d4bb0;background:#eef3fd;border-color:#83a6e7}.ticket-queue-summary>p{margin:8px 0 0}@media (width<=1100px){.ticket-queue-counts{grid-template-columns:repeat(3,minmax(0,1fr))}}@media (width<=480px){.ticket-queue-counts{grid-template-columns:repeat(2,minmax(0,1fr))}}.ticket-toolbar{flex-wrap:wrap;align-items:center;gap:9px;margin-bottom:12px;display:flex}.ticket-toolbar input,.ticket-toolbar select{width:auto;min-width:0;margin:0}.ticket-toolbar .ticket-search{flex:1;min-width:160px}.ticket-view-switch{border:1px solid var(--line);background:#fff;border-radius:8px;gap:3px;padding:3px;display:flex}.ticket-view-switch button{border:0;padding:6px 10px}.ticket-view-switch button[aria-pressed=true]{color:#1d4bb0;background:#eaf1ff}.ticket-summary-row{flex-wrap:wrap;align-items:center;gap:8px 12px;margin:10px 0 14px;display:flex}.ticket-summary{flex:160px;min-width:0}.ticket-notice{color:#24734b;background:#eaf8f1;border-radius:7px;margin:10px 0;padding:9px 12px;font-size:13px}.ticket-workspace{grid-template-columns:minmax(240px,340px) minmax(0,1fr);align-items:start;gap:18px;display:grid}.ticket-workspace .panel{min-width:0;margin:0}.tickets .ticket-list{padding:0;overflow:hidden}.ticket-row{text-align:left;border:0;border-bottom:1px solid var(--line);border-radius:0;flex-direction:column;align-items:stretch;gap:8px;width:100%;padding:16px;display:flex}.ticket-row.selected{box-shadow:inset 3px 0 var(--accent);background:#eef3fd}.ticket-row-top,.ticket-row-foot{justify-content:space-between;align-items:center;gap:8px;font-size:11px;display:flex}.ticket-row-top>strong{color:var(--muted);font-weight:500}.ticket-row-subject{overflow-wrap:anywhere;font-size:14px;line-height:1.45}.ticket-row-client,.ticket-row-foot{color:var(--muted);font-size:12px}.ticket-row-foot>span:last-child{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.ticket-priority{text-transform:capitalize;color:var(--muted);background:#f2f4f7;border-radius:4px;padding:2px 6px;font-size:10px;font-weight:600}.ticket-priority.high{color:#a85f0b;background:#fff3db}.ticket-priority.urgent{color:#b23044;background:#ffebee}.ticket-status{color:#617086;white-space:nowrap;background:#eef1f5;border-radius:5px;padding:3px 6px;font-size:10px}.ticket-status-new,.ticket-status-open{--ticket-status-color:#426ecf}.ticket-status-waiting_client,.ticket-status-waiting_vendor{--ticket-status-color:#a7792b}.ticket-status-scheduled{--ticket-status-color:#8372ba}.ticket-status-resolved,.ticket-status-closed{--ticket-status-color:#4e9278}.ticket-status{color:var(--ticket-status-color,#617086)}.ticket-empty{text-align:center;min-height:310px;padding:70px 25px}.ticket-empty svg{color:#a4b4ca}.ticket-empty h2{margin:12px 0 6px;font-size:18px}.ticket-heading{flex-wrap:wrap;justify-content:space-between;align-items:start;gap:15px;display:flex}.ticket-heading>div{flex:1;min-width:0}.ticket-heading .eyebrow{overflow-wrap:anywhere;font-size:10px}.ticket-heading h2{overflow-wrap:anywhere;margin:8px 0;font-size:21px;line-height:1.4}.ticket-heading p{margin:0 0 8px}.ticket-heading>button{padding:6px 9px;font-size:11px}.ticket-fields{grid-template-columns:1fr 1fr 1.4fr;gap:10px;margin:18px 0;display:grid}.ticket-fields label,.ticket-time-form label,.ticket-create-dialog label,.ticket-void-form label{color:var(--muted);min-width:0;margin:0;font-size:11px;font-weight:600;display:block}.ticket-fields select{width:100%;margin:6px 0 0;padding:8px;font-size:12px}.ticket-tabs{border-bottom:1px solid var(--line);gap:12px;display:flex}.ticket-tabs button{color:var(--muted);background:0 0;border:0;border-radius:0;padding:10px 1px;font-size:12px}.ticket-tabs button[aria-selected=true]{color:var(--accent);box-shadow:0 2px var(--accent)}.ticket-tab-content{padding-top:18px}.ticket-message{border:1px solid var(--line);background:#fff;border-radius:9px;margin-bottom:12px;padding:14px}.ticket-message.internal{background:#fffcf4;border-color:#eee6ce}.ticket-message-by{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:8px;font-size:12px;display:flex}.ticket-message-by strong{overflow-wrap:anywhere}.ticket-message-by>span{color:var(--muted);font-size:10px}.ticket-message p,.ticket-time-entry 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small{color:var(--muted);margin-top:3px;display:block}.ticket-link-form{align-items:center;gap:8px;margin-top:15px;display:flex}.ticket-link-form select{flex:1;min-width:0;margin:0}.ticket-link-form button{flex-shrink:0}.ticket-evidence{border-top:1px solid var(--line);margin-top:24px;padding-top:20px}.ticket-time-totals{flex-wrap:wrap;gap:22px;padding:6px 0;display:flex}.ticket-time-totals span{color:var(--muted);font-size:11px}.ticket-time-totals strong{color:#243348;margin-bottom:5px;font-size:20px;font-weight:600;display:block}.ticket-time-entry{border-bottom:1px solid var(--line);padding:15px 0}.ticket-time-entry.voided>.ticket-message-by strong{color:var(--muted);text-decoration:line-through}.ticket-time-actions{gap:8px;margin-top:10px;display:flex}.ticket-time-actions button{padding:6px 10px;font-size:12px}.ticket-time-form{border:1px solid var(--line);border-radius:8px;margin-top:18px;padding:14px}.ticket-time-form h3{align-items:center;gap:7px;display:flex}.ticket-time-form label{margin-top:12px}.ticket-time-form input,.ticket-time-form textarea{margin-bottom:0}.ticket-time-form input{max-width:170px}.ticket-history{margin-top:10px;font-size:11px}.ticket-history pre{white-space:pre-wrap;overflow-wrap:anywhere}.ticket-void-form{flex-wrap:wrap;gap:8px;margin-top:14px;display:flex}.ticket-void-form label{flex-basis:100%}.ticket-void-form input{margin-bottom:0}.ticket-activity article{border-bottom:1px solid var(--line);padding:12px 0}.ticket-activity article>strong{text-transform:capitalize;font-size:13px}.ticket-back{margin-bottom:14px;font-size:12px}.ticket-board{grid-template-columns:repeat(6,minmax(190px,1fr));gap:10px;margin-bottom:16px;padding-bottom:12px;display:grid;overflow-x:auto}.ticket-column{background:#eef1f6;border-radius:9px;min-height:220px;padding:10px}.ticket-column h2{align-items:center;gap:7px;margin:0 0 13px;padding:0 2px;font-size:12px;display:flex}.ticket-column 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0}.user-effective-access li span{color:var(--muted);margin-top:3px;display:block}.user-dialog{max-height:calc(100dvh - 32px)}.user-remove-dialog{width:min(520px,100vw - 32px)}.user-remove-dialog h2,.user-identity-cell strong{overflow-wrap:anywhere}.user-remove-dialog p{line-height:1.55}.user-actions-cell .row-actions{gap:6px;min-width:210px}@media (width<=650px){.user-management .table-wrap{margin-inline:0;overflow:visible}.user-management-table,.user-management-table tbody{width:100%;display:block}.user-management-table thead{display:none}.user-management-table tr{border:1px solid var(--line);border-radius:8px;grid-template-columns:minmax(0,1fr) minmax(0,1fr);margin:12px 0;padding:10px;display:grid}.user-management-table td{overflow-wrap:anywhere;border:0;min-width:0;padding:8px}.user-management-table td:before{content:attr(data-label);color:var(--muted);margin-bottom:5px;font-size:11px;display:block}.user-management-table .user-identity-cell,.user-management-table .user-actions-cell{grid-column:1/-1}.user-actions-cell .row-actions,.user-effective-access{min-width:0}.user-actions-cell button{min-height:36px}.user-remove-dialog .modal-actions{flex-wrap:wrap}}